We are looking for dedicated and friendly Ground Staff to join our team in Indore. This entry-level position is ideal for individuals who enjoy working in a fast-paced environment and have a passion for helping others.
Key Responsibilities:
1. **Passenger Handling**: Assist passengers with check-in procedures, baggage drop, and boarding. Provide clear directions and information to ensure a smooth travel experience.
2. **Customer Service**: Greet travelers warmly and address their inquiries. Help resolve any issues that may arise, ensuring that all passengers feel valued and supported.
3. **Baggage Management**: Oversee the handling of luggage, ensuring it is safely loaded and unloaded from aircraft. Monitor baggage claims and assist passengers with lost luggage inquiries.
4. **Safety and Security**: Follow airport safety and security protocols rigorously. Assist in maintaining a secure atmosphere by checking documents and monitoring passenger movements.
5. **Coordination with Teams**: Work alongside other ground staff, security, and airline personnel to ensure efficient operations. Communicate effectively to facilitate smooth transitions for passengers.
Required Skills and Expectations:
Candidates should possess a minimum of a 12th-grade education and have 0-2 years of experience in a customer-focused role. Strong communication skills are essential, along with a friendly demeanor and problem-solving abilities. The ability to work well under pressure while maintaining professionalism is vital. Team players who adapt quickly to changing circumstances will excel in this role.
Experience
0 - 2 Years
No. of Openings
780
Education
12th Pass
Role
Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab