Job Description

We are looking for enthusiastic Ground Staff to join our team in Indore. This position is ideal for individuals who are starting their careers and have a passion for customer service in the aviation industry.

Key Responsibilities:

1. **Customer Service**: Assist passengers with check-ins, luggage handling, and boarding procedures to ensure a smooth travel experience.

2. **Check-in Procedures**: Manage the check-in counters, verify passenger information, and issue boarding passes.

3. **Luggage Handling**: Help in checking in and delivering luggage securely, ensuring it is properly tagged and handled with care.

4. **Flight Information**: Provide timely updates about flight schedules, gate changes, and delays to keep passengers well-informed.

5. **Safety and Security**: Follow all safety protocols and procedures, ensuring compliance with airport regulations while assisting passengers.

Required Skills and Expectations:

Candidates should be recent 12th-grade pass-outs with little to no experience, although prior experience in customer service is a plus. Strong communication skills, both verbal and written, are essential for interacting effectively with passengers and team members. A friendly demeanor and the ability to work in a fast-paced environment are important. Additionally, candidates should be willing to work in shifts and possess a strong commitment to delivering excellent customer service. Being able to handle pressure and respond effectively to challenges will further contribute to success in this role.
  • Experience

    0 - 2 Years

  • No. of Openings

    760

  • Education

    12th Pass

  • Role

    Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Star Airways

The success of Star Airways over the times has made us one of the leading platforms when it comes to travel and flight booking. Where druggies meet the prospects of their dream destination at veritably affordable pricing with numerous offers and abatements, And this is our sole fidelity to making trip affordable indeed to the lower middle class, From Leh to Kanyakumari or from Rann of kutch to Dong, Our leaves packages will expand to every part of India and internationally.
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