Hiring Fresher - Ground Staff - Gurgaon

We are looking for dedicated Ground Staff to join our team in Gurgaon. This full-time position is ideal for individuals with minimal work experience who have completed their 12th grade and are enthusiastic about providing excellent customer service in an airport environment.

**Key Responsibilities:**

- **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the necessary documents and guiding them through the procedures.

- **Baggage Handling:** Safely manage and transfer passenger baggage to ensure it reaches the correct flights without any issues.

- **Customer Service:** Address passenger inquiries and resolve any issues or complaints efficiently and courteously to enhance customer satisfaction.

- **Boarding Management:** Oversee the boarding process by ensuring that passengers board in an orderly manner and provide support to those in need.

- **Safety Protocols:** Follow all safety and security regulations while performing duties to maintain a secure environment for passengers and staff.

**Required Skills and Expectations:**

Candidates should have strong communication skills to interact effectively with passengers and colleagues. A friendly attitude and good interpersonal skills are essential for providing a pleasant experience. Basic problem-solving skills are important for addressing any passenger challenges swiftly. Attention to detail is necessary when handling documents and luggage. Flexibility in working hours is expected, as airport operations can vary throughout the day. The ability to work well in a team and adapt to a fast-paced environment is crucial.

• Experience

  0 - 2 Years

• No. of Openings

  680

• Education

  12th Pass

• Role

  Ground Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days