We are looking for dedicated Ground Staff to join our team in Gurgaon. This entry-level position is perfect for candidates with up to 2 years of experience and a minimum education of 12th pass. The role involves a range of airport operations and customer service duties.
Key Responsibilities:
1. **Passenger Assistance**: Help passengers with check-in, baggage handling, and boarding procedures, ensuring a smooth travel experience.
2. **Customer Service**: Address passenger inquiries and provide accurate information regarding flights, gate changes, and other travel-related queries.
3. **Safety and Security Checks**: Assist in conducting security checks and follow safety protocols to maintain a secure environment.
4. **Baggage Management**: Ensure proper loading and unloading of baggage, safeguarding against damage or loss during transit.
5. **Collaboration with Team**: Work closely with other ground staff and departments to ensure seamless operations and efficient services.
Required Skills and Expectations:
Candidates should have good communication skills to effectively interact with passengers and team members. A positive attitude and excellent customer service abilities are essential to handle diverse situations. Attention to detail is crucial to execute tasks accurately, and the ability to work in a fast-paced environment is important. Must be willing to work flexible hours, including weekends and holidays, to support operational needs. Ideal candidates should be enthusiastic and ready to learn, demonstrating a commitment to providing exceptional service.
Experience
0 - 2 Years
No. of Openings
680
Education
12th Pass
Role
Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days