We are looking for dedicated Ground Staff to join our team in Delhi. This is a full-time position ideal for individuals with 0 to 2 years of experience and a minimum educational qualification of 12th pass.
Key Responsibilities:
1. Passenger Assistance: Provide excellent customer service by assisting passengers with check-in, baggage handling, and boarding processes, ensuring a smooth travel experience.
2. Lost Baggage Handling: Help track and resolve lost baggage issues, ensuring customers are informed and satisfied with the solutions provided.
3. Safety and Security: Adhere to safety and security protocols by monitoring the airport environment and reporting any suspicious activities to maintain a safe atmosphere for passengers and staff.
4. Communication: Relay important information to passengers regarding flight schedules, delays, and gate changes, contributing to a well-informed travel experience.
5. Team Collaboration: Work closely with colleagues in various departments, contributing to a cohesive team effort that enhances overall operations and passenger satisfaction.
Required Skills and Expectations:
Candidates should possess good communication skills to interact courteously with passengers and fellow staff. A strong commitment to customer service is essential for addressing passenger needs and solving problems. Additionally, the ability to work in a fast-paced environment, showing flexibility and teamwork, is crucial for success in this role. A positive attitude and a willingness to learn will help you thrive as a member of our ground staff team.
Experience
0 - 2 Years
No. of Openings
970
Education
12th Pass
Role
Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab