We are looking for dedicated Ground Staff to join our team in Delhi. This role is suitable for individuals with 0 to 2 years of experience who have completed their 12th grade. You will play a crucial role in supporting airport operations and ensuring a pleasant experience for passengers.
Key Responsibilities:
- **Customer Service**: Interact with passengers, assisting them with check-in, boarding, and inquiries. Your friendly demeanor will make their travel experience enjoyable.
- **Ticketing and Check-In**: Handle ticketing processes and assist passengers in checking in luggage and managing their travel documents efficiently.
- **Baggage Handling**: Ensure the safe handling and timely delivery of passenger baggage. You will be responsible for monitoring the baggage claim area and assisting passengers as needed.
- **Support in Emergency Situations**: Be prepared to assist in emergencies, ensuring passenger safety and providing necessary information.
- **Collaboration with Team**: Work with various departments, including security and maintenance, to ensure smooth airport operations. Effective communication and teamwork are essential.
Required Skills and Expectations:
Candidates should have strong communication skills, both verbal and written, to interact effectively with passengers and colleagues. The ability to work in a fast-paced environment while remaining calm under pressure is important. Attention to detail and problem-solving skills are necessary to handle any passenger issues that may arise. A positive attitude and willingness to help others are key traits we seek in our ideal candidate.
Experience
0 - 2 Years
No. of Openings
680
Education
12th Pass
Role
Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days