We are looking for dedicated and motivated Ground Staff to join our team in Chandigarh. As a Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport and providing excellent service to passengers.
Key Responsibilities:
1. **Passenger Assistance**: Greet and assist passengers during check-in and boarding, ensuring they have a pleasant experience.
2. **Baggage Handling**: Safely handle passenger luggage, ensuring it is loaded and unloaded correctly from the aircraft.
3. **Flight Information**: Provide timely updates to passengers regarding flight statuses, schedules, and gate changes.
4. **Safety Compliance**: Follow safety protocols and guidelines to maintain a secure environment at the airport.
5. **Customer Service**: Address passenger queries and resolve any issues professionally to enhance customer satisfaction.
Required Skills and Expectations:
Candidates should be at least 12th pass, with no prior experience required, though preferences may be given to those with some background in customer service. Strong communication skills in both Hindi and English are essential for interacting with passengers and team members. You should possess a friendly demeanor, be able to work in a team, and manage time effectively in a fast-paced environment. A willingness to work flexible hours, including weekends and holidays, is expected as the operational demands may vary. Team spirit and a commitment to delivering exceptional service are vital for success in this role.
Experience
0 - 2 Years
No. of Openings
680
Education
12th Pass
Role
Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days