Join our team as a Ground Staff member in Chandigarh, India. This entry-level role is ideal for individuals who enjoy working in a fast-paced environment and are eager to provide excellent customer service.
Key Responsibilities:
1. **Customer Service**: Interact with passengers in a friendly and professional manner, assisting them with inquiries and providing information about flights, baggage, and airport facilities.
2. **Check-in Assistance**: Help passengers during the check-in process, ensuring they have all necessary documents and baggage checked efficiently.
3. **Baggage Handling**: Manage the loading and unloading of baggage, ensuring items are handled safely and securely.
4. **Safety and Security**: Follow airport safety and security protocols to maintain a safe environment for passengers and staff.
5. **Communication**: Coordinate with other airport staff and departments to ensure smooth operations, sharing important information as needed.
Required Skills and Expectations:
Candidates should be at least 12th grade graduates, with 0-2 years of experience in customer service or a similar role preferred but not mandatory. Strong communication skills in English and local languages are essential. Applicants should be friendly, approachable, and capable of working in a team. Punctuality, attention to detail, and the ability to handle stressful situations will be highly valued. Flexibility to work various shifts, including evenings and weekends, is also important.