As a Ground Staff member in Amritsar, you will support the smooth operation of airport services, ensuring a great experience for our passengers. This full-time position is ideal for individuals with 0 to 2 years of experience and requires a minimum education of 12th grade.
Key Responsibilities:
1. Passenger Service: Assist passengers with check-in procedures and provide information about flights, luggage, and airport services to ensure a smooth and pleasant travel experience.
2. Baggage Handling: Manage the loading and unloading of luggage and cargo, ensuring safety and efficiency in processing baggage to minimize delays and losses.
3. Check-in Assistance: Help passengers at the check-in counter, ensuring all necessary documentation is in order while coordinating seat assignments and boarding passes.
4. Customer Queries: Address and resolve passenger inquiries and complaints promptly, providing clear communication and maintaining a positive attitude throughout.
5. Safety and Security: Follow all safety protocols and guidelines, ensuring both passenger and airport safety at all times.
Required Skills and Expectations:
Candidates should possess strong communication skills and a friendly demeanor, as customer interaction is a key aspect of the role. Basic computer skills are essential for handling check-in systems. You should be a quick learner, with the ability to work under pressure in a fast-paced environment. Punctuality, teamwork, and a strong commitment to providing excellent service are expected in this role. Your dedication will contribute to creating a welcoming atmosphere for all passengers.
Experience
0 - 2 Years
No. of Openings
860
Education
12th Pass
Role
Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, Food/Meals, Accommodation, 5 Working Days, Two-way Cab