Ground Staff Jobs For 12th Pass Freshers

Indo Job Solutions

job overview:

ground staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. they assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.

key responsibilities:

1. passenger handling

assist passengers at check-in counters and boarding gates.

verify passenger documents (tickets, id, visa, etc.).

provide flight information and guidance regarding baggage, boarding time, and gates.

handle passenger queries, requests, and complaints professionally.

assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).

2. baggage handling

tag, load, and unload baggage safely and efficiently.

operate conveyor systems and baggage carts.

ensure correct baggage delivery to flights and reclaim areas.

handle lost, delayed, or damaged baggage cases.

3. ramp operations

direct aircraft to parking bays using signals or radio communication.

assist in loading and unloading cargo and catering supplies.

coordinate aircraft refueling, cleaning, and maintenance support.

inspect runways and parking areas for safety and cleanliness.

4. coordination and communication

maintain clear communication between flight crews, ground control, and airport departments.

ensure flight schedules are maintained with minimum delays.

report any irregularities or safety issues to the supervisor or duty officer.

5. safety and compliance

follow all aviation safety and security regulations.

conduct safety checks and ensure ground handling equipment is functioning properly.

maintain confidentiality and adhere to company policies.

skills and competencies:

excellent communication and interpersonal skills.

strong organizational and multitasking ability.

knowledge of airport codes, schedules, and procedures.

ability to work under pressure and handle stressful situations calmly.

basic computer literacy (ms office, check-in software, etc.).

teamwork and customer service orientation.

educational qualification:

minimum: 10+2 (higher secondary) or equivalent.

preferred: diploma or certification in aviation, airport management, or hospitality.

• Experience

  0 - 6 Years

• No. of Openings

  127

• Education

  12th Pass, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Any Bachelor Degree, Post Graduate Diploma, Any Master Degree

• Role

  Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Mumbai