We are looking for enthusiastic candidates to join our team as Ground Staff in Kolkata. This entry-level position is perfect for those who have recently completed their education and are eager to start their career in the aviation industry.
Key Responsibilities:
1. **Customer Service**: Greet passengers at the airport, assist with check-in and provide information about flights and services.
2. **Baggage Handling**: Ensure that all luggage is loaded and unloaded correctly and manage any passenger queries regarding their baggage.
3. **Ticketing and Reservations**: Assist in processing ticketing and managing bookings, ensuring that all customer requests are handled promptly.
4. **Safety and Security**: Follow all safety protocols, ensure the safety of passengers, and report any unusual activities to the relevant authorities.
5. **Coordination**: Work closely with other staff to ensure smooth operations, from check-in to boarding, ensuring timely departures.
Required Skills and Expectations:
Candidates should have a minimum educational qualification of 10th grade. Being a team player with excellent communication skills is essential. You should be able to work well under pressure in a fast-paced environment. A positive attitude and a willingness to learn are crucial. We expect applicants to be flexible with their working hours and ready to assist passengers with their needs efficiently. Enthusiasm for the aviation industry will greatly enhance your experience in this role.