We are seeking dedicated and enthusiastic Ground Staff to join our team in Kolkata. This entry-level position is perfect for individuals who have completed their 10th grade and are looking to start their career in the aviation industry.
Key Responsibilities:
1. **Customer Service**: Provide excellent assistance to passengers at the airport by addressing their inquiries and ensuring a smooth check-in process.
2. **Baggage Handling**: Safely manage and load/unload luggage, ensuring that all bags are delivered promptly to the correct destinations.
3. **Ticketing Support**: Assist in the ticketing process by verifying reservations and helping passengers with their boarding passes.
4. **Airport Maintenance**: Keep designated areas clean and organized, ensuring a pleasant environment for travelers.
5. **Safety Procedures**: Adhere to all safety regulations and procedures to ensure the security of passengers and staff.
Required Skills and Expectations:
Candidates must have strong communication skills and a friendly demeanor. The ability to work well in a team and adapt to fast-paced environments is essential. Attention to detail and basic problem-solving skills are expected, as you will deal with various passenger needs and concerns. A positive attitude and willingness to learn are crucial for success in this role. This position reports directly to the Operations Manager and contributes to the overall efficiency of airport services.