We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This position is perfect for freshers who have completed their 10th grade and are eager to start a career in the aviation industry. The role is full-time and requires working from the office.
**Key Responsibilities:**
- **Passenger Handling:** Assist passengers during boarding and deboarding, ensuring a smooth and pleasant travel experience.
- **Check-in Services:** Help passengers with the check-in process, including issuing boarding passes and guiding them through security procedures.
- **Baggage Assistance:** Support passengers in managing their luggage, including checking baggage and providing information on lost items.
- **Customer Support:** Address passenger inquiries and concerns, offering timely and accurate information to enhance customer satisfaction.
- **Safety Compliance:** Ensure all safety protocols are followed, promoting a safe and compliant environment for both passengers and staff.
**Required Skills and Expectations:**
- Good communication skills: The ability to interact clearly and effectively with passengers is essential.
- Customer service orientation: A friendly and helpful attitude towards passengers is crucial for providing a positive experience.
- Teamwork: Ability to work collaboratively with colleagues and contribute to a supportive team environment.
- Reliability: Punctuality and consistent attendance are expected to maintain operational efficiency.
- Willingness to learn: An eagerness to develop new skills and adapt to various tasks is important for this role.
Experience
Fresher
No. of Openings
12
Education
10th Pass
Role
Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 40 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab