We are looking for dedicated Ground Staff to join our team in Varanasi. This entry-level position is ideal for candidates with a passion for customer service and a willingness to learn.
Key Responsibilities:
1. Customer Assistance: Greet and assist passengers at the check-in counter, ensuring they have a smooth and pleasant travel experience.
2. Baggage Handling: Safely manage the loading and unloading of luggage, ensuring that all items are properly tagged and handled with care.
3. Ticketing Support: Help passengers with ticketing queries, providing information on flight schedules and assisting with any ticket-related issues.
4. Safety Compliance: Ensure that all safety procedures and regulations are followed during ground operations to maintain a secure environment for staff and passengers.
5. Team Collaboration: Work effectively with fellow colleagues and departments to ensure seamless airport operations, enhancing overall customer satisfaction.
Required Skills and Expectations:
Candidates should possess excellent communication skills to interact effectively with passengers and staff. A strong customer service attitude is crucial, as you will be the face of the company. Teamwork and reliability are essential, as you will often work closely with others in a fast-paced environment. Basic computer knowledge is helpful for ticketing and check-in processes. A minimum education of 12th pass is required, and candidates with 0 to 6 years of experience are welcome to apply.