Job Description

We are looking for enthusiastic Ground Staff to join our team in Varanasi. This full-time position is suitable for individuals with no prior experience as well as those with up to six years of experience. A minimum education of 12th pass is required.

Key Responsibilities:

1. **Customer Service**: Greet and assist passengers at the airport. You will provide information regarding flight schedules, baggage claims, and address any inquiries to ensure a pleasant travel experience.

2. **Check-in Procedures**: You will help passengers with the check-in process, including issuing boarding passes and verifying travel documents. Accuracy and attention to detail are essential in this role.

3. **Baggage Handling**: Ensure the proper handling and delivery of passenger luggage. This involves tracking the luggage and assisting in lost baggage situations while communicating effectively with passengers.

4. **Safety and Security**: You will participate in safety procedures and ensure compliance with regulatory requirements. This includes checking documents and maintaining a secure environment at all times.

5. **Team Collaboration**: Work closely with fellow team members and other departments to provide seamless service to passengers. Good communication and teamwork are vital for success in this role.

Required Skills and Expectations:

Candidates should have excellent communication skills, both verbal and written, and a friendly demeanor. You should demonstrate a strong commitment to customer service and be able to work efficiently under pressure. A good understanding of basic computer operations will be beneficial. Additionally, a proactive attitude and willingness to learn are essential qualities for this position.
  • Experience

    0 - 6 Years

  • No. of Openings

    248

  • Education

    12th Pass

  • Role

    Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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