Passenger check-in counter par ticket, ID aur travel documents verify karna aur boarding pass issue karna.
Departure gate par boarding sequence manage karna aur passengers ko timely instructions dena.
Arrival area mein passengers ko baggage belt, exit aur connecting services ke liye guide karna.
Baggage handling, tagging aur lost/delayed baggage cases mein coordination support dena.
Senior citizens, unaccompanied minor aur special assistance passengers ko help provide karna.
Customer complaints, queries aur on-ground issues ko professionally handle karna.
Airline SOPs, airport safety, security aur operational guidelines ka palan karna.
Shift duty, night shift aur rotational duty ke liye ready rehna.
10th/12th ke sath Aviation Certificate (BAAI and AAI approved certificate) mandatory.
Basic computer knowledge, HindiEnglish communication aur customer-friendly attitude hona chahiye.