Job Description

We are looking for dedicated Ground Staff to join our team in Pune. This role is ideal for those who enjoy working in a dynamic environment and have a passion for customer service.

Key Responsibilities:

1. **Check-in Assistance**: Help passengers with the check-in process, ensuring their documents are in order and guiding them to the right counters.

2. **Baggage Handling**: Manage luggage and cargo, including loading and unloading bags onto aircraft, ensuring that all items are handled safely and efficiently.

3. **Customer Support**: Provide excellent customer service by addressing passenger inquiries, assisting with complaints, and ensuring a positive travel experience.

4. **Safety and Security**: Maintain high standards of safety and security at the airport, including monitoring restricted areas and ensuring compliance with safety protocols.

5. **Coordination with Team**: Work closely with other airport staff and departments to ensure smooth operations and effective communication.

Required Skills and Expectations:

Candidates should have at least a 12th-grade education. This position is suitable for those with little to no experience; training will be provided. Strong communication skills are essential, along with a friendly demeanor. Candidates should be physically fit, able to handle bags, and willing to work in a fast-paced environment. Reliability and punctuality are crucial, as is the ability to work well in a team and manage stressful situations effectively.
  • Experience

    0 - 6 Years

  • No. of Openings

    200

  • Education

    12th Pass

  • Role

    Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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