Job Description

Department:

Airport Operations / Customer Service

Employment Type:

Full-time / Part-time / Contract

Job Responsibilities:

Assist passengers with check-in, boarding, and baggage handling

Provide accurate flight information and customer support

Ensure compliance with airport safety and security procedures

Coordinate with airline staff, security, and cabin crew

Handle customer queries, complaints, and special assistance requests

Maintain proper documentation and operational records

Ensure timely boarding and departure of flights

Eligibility Criteria:

Minimum qualification: 10+2 / Graduate (as per company policy)

Good communication skills in English and local language

Customer-focused attitude and professional appearance

Ability to work in shifts, including nights, weekends, and holidays

Mandatory Requirement (Documents):

Valid Aviation Certificate is compulsory (issued by a recognized aviation training institute)

Candidates must submit the aviation certificate during document verification

Applications without a valid aviation certificate will not be considered

Preferred Skills:

Prior experience in aviation or customer service

Knowledge of airport operations and safety protocols

Strong interpersonal and problem-solving skills

Age Limit:

18-40years

Salary:

As per industry standards
  • Experience

    0 - 6 Years

  • No. of Openings

    500

  • Education

    12th Pass

  • Role

    Ground Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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