We are looking for dedicated Ground Staff to join our team in Namchi. This position is suitable for individuals with 0 to 6 years of experience. The role requires candidates who have completed their 12th grade and can work from the office.
**Key Responsibilities:**
- **Customer Service:** Provide excellent assistance to passengers by answering queries, helping with check-ins, and guiding them through airport procedures to ensure a smooth travel experience.
- **Baggage Handling:** Safely and efficiently manage passenger luggage, ensuring correct loading and unloading from aircraft, and handling lost or damaged items with care.
- **Check-in Procedures:** Assist with the check-in process by verifying passenger documentation and issuing boarding passes, ensuring all travel protocols are followed.
- **Safety Compliance:** Adhere to safety regulations and protocols at all times to ensure the wellbeing of passengers and staff, maintaining a secure environment.
- **Team Collaboration:** Work closely with other ground staff and airport personnel to coordinate tasks and ensure effective communication throughout various operations.
Required skills and expectations include:
- Strong communication skills, able to interact effectively with passengers and colleagues.
- A friendly and helpful attitude, demonstrating a commitment to customer satisfaction.
- Ability to work in a fast-paced environment and manage stressful situations with composure.
- Basic computer proficiency for handling check-in systems and related software.
- Flexibility in working hours, including weekends and holidays, to meet operational demands.