Job Description

We are looking for dedicated Ground Staff to join our team in Namchi. This position is suitable for individuals with 0 to 6 years of experience. The role requires candidates who have completed their 12th grade and can work from the office.

**Key Responsibilities:**

- **Customer Service:** Provide excellent assistance to passengers by answering queries, helping with check-ins, and guiding them through airport procedures to ensure a smooth travel experience.

- **Baggage Handling:** Safely and efficiently manage passenger luggage, ensuring correct loading and unloading from aircraft, and handling lost or damaged items with care.

- **Check-in Procedures:** Assist with the check-in process by verifying passenger documentation and issuing boarding passes, ensuring all travel protocols are followed.

- **Safety Compliance:** Adhere to safety regulations and protocols at all times to ensure the wellbeing of passengers and staff, maintaining a secure environment.

- **Team Collaboration:** Work closely with other ground staff and airport personnel to coordinate tasks and ensure effective communication throughout various operations.

Required skills and expectations include:

- Strong communication skills, able to interact effectively with passengers and colleagues.

- A friendly and helpful attitude, demonstrating a commitment to customer satisfaction.

- Ability to work in a fast-paced environment and manage stressful situations with composure.

- Basic computer proficiency for handling check-in systems and related software.

- Flexibility in working hours, including weekends and holidays, to meet operational demands.
  • Experience

    0 - 6 Years

  • No. of Openings

    210

  • Education

    12th Pass

  • Role

    Ground Staff

  • Industry Type

    Hotel / Restaurant / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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