Job Description

We are looking for dedicated Ground Staff to join our team in Lucknow. The ideal candidate will assist in various airport operations, ensuring a smooth and efficient travel experience for passengers.

Key Responsibilities:

- **Customer Service:** Greet and assist passengers at different areas of the airport. Address queries and provide information to enhance their travel experience.

- **Check-in and Boarding Assistance:** Help passengers with the check-in process, manage boarding procedures, and ensure that all documentation is in order.

- **Baggage Handling:** Assist in the safe loading and unloading of passenger baggage, ensuring items are managed responsibly and carefully.

- **Safety and Security Checks:** Perform basic safety checks and comply with security protocols to guarantee a safe travel environment for everyone.

- **Reporting and Coordination:** Collaborate with other team members and departments to coordinate operations, solving any issues that may arise during flight schedules.

Required Skills and Expectations:

Candidates should possess strong communication skills to interact effectively with passengers and coworkers. A friendly demeanor and a customer-focused attitude are essential. Basic problem-solving abilities will help in addressing passenger needs and concerns. As a Ground Staff member, you will be expected to work well under pressure, adapt to changing situations, and maintain a positive attitude while completing tasks efficiently. A high school diploma or equivalent education is required, and prior experience is a plus but not mandatory.
  • Experience

    0 - 6 Years

  • No. of Openings

    450

  • Education

    12th Pass

  • Role

    Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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