Passenger service aur ground operations mein airline staff ko on-ground support dena.
Check-in counters par passenger documents verify karna aur boarding coordination karna.
Departure aur arrival terminal mein smooth passenger movement ensure karna.
Baggage handling, tagging aur claim process mein coordination support provide karna.
Flight announcements, gate allocation aur schedule updates passengers ko communicate karna.
Customer service issues, complaints aur special requests ko professionally handle karna.
Airport safety, security checks aur airline SOPs ka strictly follow karna.
Rotational shifts, night duty aur peak-hour workload ke liye ready rehna.
10th/12th ke sath Aviation Certificate (BAAI and AAI approved certificate) mandatory.
Basic computer skills, HindiEnglish communication aur professional behavior required.