Job Description

We are looking for dedicated and friendly Ground Staff to join our team in Jaipur. The ideal candidate will assist in ensuring that our operations run smoothly and efficiently by providing excellent customer service and support.

Key Responsibilities:

- **Customer Service:** Assist passengers with check-in, boarding, and luggage handling, ensuring they have a pleasant experience at the airport.

- **Check-in Procedures:** Verify passenger documentation, check baggage, and issue boarding passes while adhering to security protocols.

- **Luggage Handling:** Safely manage and transport luggage to and from the aircraft, ensuring it reaches the right destination.

- **Assisting Crew:** Support the flight crew and other teams by providing necessary information and assistance during boarding and disembarkation.

- **Problem Resolution:** Address passenger inquiries and concerns, providing effective solutions to improve their travel experience.

Required Skills and Expectations:

Candidates should possess a high school diploma (12th pass) and have a passion for customer service. Strong communication skills are essential, as you will interact with diverse passengers daily. A positive attitude and ability to work well in a team are important, as is the ability to remain calm under pressure. The role requires physical stamina, as it involves standing for extended periods and handling luggage. This full-time position is office-based, and prior experience is not mandatory but can be an advantage. We welcome fresh graduates as well as those with up to six years of experience to apply.
  • Experience

    0 - 6 Years

  • No. of Openings

    248

  • Education

    12th Pass

  • Role

    Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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