We are looking for dedicated and friendly Ground Staff to join our team in Jaipur. The ideal candidate will assist in ensuring that our operations run smoothly and efficiently by providing excellent customer service and support.
Key Responsibilities:
- **Customer Service:** Assist passengers with check-in, boarding, and luggage handling, ensuring they have a pleasant experience at the airport.
- **Check-in Procedures:** Verify passenger documentation, check baggage, and issue boarding passes while adhering to security protocols.
- **Luggage Handling:** Safely manage and transport luggage to and from the aircraft, ensuring it reaches the right destination.
- **Assisting Crew:** Support the flight crew and other teams by providing necessary information and assistance during boarding and disembarkation.
- **Problem Resolution:** Address passenger inquiries and concerns, providing effective solutions to improve their travel experience.
Required Skills and Expectations:
Candidates should possess a high school diploma (12th pass) and have a passion for customer service. Strong communication skills are essential, as you will interact with diverse passengers daily. A positive attitude and ability to work well in a team are important, as is the ability to remain calm under pressure. The role requires physical stamina, as it involves standing for extended periods and handling luggage. This full-time position is office-based, and prior experience is not mandatory but can be an advantage. We welcome fresh graduates as well as those with up to six years of experience to apply.