We are seeking motivated individuals for the position of Ground Staff in Delhi. This full-time role is suitable for candidates with 0 to 6 years of experience who have completed their 12th grade.
Key Responsibilities:
- **Customer Service:** Interact with passengers, addressing their questions and concerns, and ensuring a positive travel experience.
- **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and managing luggage.
- **Baggage Handling:** Ensure the safe and timely loading and unloading of luggage, maintaining strict attention to security protocols.
- **Flight Information:** Provide accurate information to travelers about flight schedules, gates, and delays, helping coordinate their travel plans.
- **Safety Protocols:** Follow safety and security regulations at all times, assisting in emergency situations as required.
Required Skills and Expectations:
Candidates should have strong communication skills and be able to interact effectively with diverse groups of people. A customer-oriented attitude is essential, along with the ability to work under pressure and in a team environment. Basic computer skills and familiarity with office software are beneficial. Candidates must exhibit professionalism and a strong commitment to punctuality and work ethic. The role requires flexibility in working hours, including weekends and holidays, to meet the demands of the airport environment.