Job Description

We are seeking enthusiastic and dedicated individuals for the position of Ground Staff in Chandigarh, India. This role is perfect for candidates with a passion for customer service and teamwork, regardless of prior experience.

Key Responsibilities:

1. Customer Service: You will be the first point of contact for passengers, assisting them with inquiries and providing information about flight schedules, boarding procedures, and luggage handling.

2. Check-in Operations: Your tasks will include checking passenger documents, issuing boarding passes, and ensuring that check-in procedures run smoothly and efficiently.

3. Baggage Handling: You will help manage baggage services, ensuring that luggage is correctly loaded and unloaded, as well as assisting passengers with any baggage-related issues.

4. Safety and Security: It is essential to follow all safety and security protocols at the airport to contribute to a secure travel environment.

5. Coordination with Teams: You will work closely with various departments, including ticketing, security, and maintenance, to ensure that all operations are conducted effectively.

Required Skills and Expectations:

Candidates should have a minimum educational qualification of 12th grade. Strong communication skills in both English and Hindi are essential for effective interaction with passengers. A friendly demeanor, quick problem-solving abilities, and the ability to work in a fast-paced environment are crucial. Additionally, a team-oriented attitude and willingness to learn are important, as this role may involve various shifts and tasks.
  • Experience

    0 - 6 Years

  • No. of Openings

    450

  • Education

    12th Pass

  • Role

    Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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