Job Description

We are seeking motivated individuals to join our team as Ground Staff in Bokaro, India. This full-time position is perfect for those who have recently completed their 12th grade and are looking to start their career in a dynamic environment.

Key Responsibilities:

1. **Passenger Handling**: Assist passengers during check-in, boarding, and baggage claim processes. You will ensure a smooth experience for travelers by providing information and support.

2. **Baggage Management**: Safeguard and manage all passenger baggage. This includes weighing, tagging, and directing it to the correct locations to prevent loss.

3. **Customer Service**: Address inquiries and resolve issues related to flight schedules, services, or concerns. You will be the face of the company, helping maintain positive relationships with customers.

4. **Safety Protocols**: Ensure all safety regulations and procedures are followed at all times. You will play a crucial role in maintaining a safe environment for both staff and passengers.

5. **Team Collaboration**: Work closely with colleagues and other departments to ensure efficient airport operations. You will contribute positively to team dynamics and support your peers.

Required Skills and Expectations:

Candidates should possess strong communication skills and a friendly demeanor, as interaction with passengers is frequent. Attention to detail and the ability to handle pressure are essential. A proactive attitude and willingness to learn will help you succeed in this role. Basic computer knowledge is preferred but not mandatory.
  • Experience

    0 - 6 Years

  • No. of Openings

    200

  • Education

    12th Pass

  • Role

    Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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