Join our team as an Airport Ground Staff member in Kolkata, India. This entry-level position is ideal for 12th-pass candidates with a passion for aviation and customer service.
Key Responsibilities:
1. **Passenger Assistance**: Greet and assist passengers during their journey, ensuring they have all necessary information and feel comfortable while boarding and disembarking.
2. **Check-in Services**: Handle check-in procedures, including verifying passenger travel documents, checking luggage, and issuing boarding passes to ensure a smooth travel experience.
3. **Baggage Handling**: Oversee the loading and unloading of baggage, ensuring all items are handled with care and delivered to the correct destination.
4. **Customer Queries**: Address passenger queries and concerns promptly, providing accurate information about flights, gate numbers, and facilities within the airport.
5. **Safety Compliance**: Ensure adherence to safety and security protocols at all times, contributing to a safe flying environment for all passengers.
Required Skills and Expectations:
Candidates should possess strong communication skills, as interacting with diverse individuals is essential. A polite demeanor and excellent customer service orientation are crucial for this role. Ability to work in a fast-paced environment and adapt to changing situations is important. Teamwork, punctuality, and a reliable work ethic will help in providing outstanding service to travelers. Previous experience is not required, making this a great opportunity for freshers looking to start their careers in the aviation industry.
Experience
0 - 1 Years
No. of Openings
23
Education
12th Pass
Role
Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 30 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab
Walk-in interview location
Kolkata
Walk-in Date
14/07/2026 - 17/07/2026
Walk-in Time
10:30 AM - 11:00 AM