Job Description

We are looking for motivated individuals to join our team as Ground Staff in Kolkata. This entry-level position is ideal for those with a passion for customer service and a desire to work in the aviation industry.

Key Responsibilities:

1. Customer Assistance: Help passengers with check-in procedures, baggage handling, and boarding to ensure a smooth travel experience.

2. Information Support: Provide accurate information about flight schedules, gate changes, and airline policies. You will need to communicate clearly and efficiently.

3. Problem Resolution: Address any passenger concerns or issues promptly and professionally, maintaining a positive attitude even in challenging situations.

4. Operational Support: Collaborate with other airport staff to ensure that all operations run efficiently. This includes monitoring baggage loading and unloading to prevent delays.

Required Skills and Expectations:

Candidates should have a minimum education of 12th grade and be willing to work full-time in an office environment. Strong communication skills are essential, as you will interact with diverse passengers. A friendly and approachable demeanor is key, along with the ability to remain calm under pressure. Being a quick learner will help you adapt to various tasks in this dynamic role. Having a basic understanding of customer service principles and a positive attitude towards teamwork will significantly contribute to your success in this position.
  • Experience

    0 - 1 Years

  • No. of Openings

    20

  • Education

    12th Pass

  • Role

    Ground Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Walk-in interview location

    Kolkata

About Aviindia Institute of Aviation and Hospitality Management

We are a trusted aviation and hospitality training institute dedicated to helping students build practical skills and professional confidence. Our focus is on quality training, honest guidance, and career awarenessso students and parents can make informed decisions.
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