key responsibilities:
1. passport checking: verify passengers' identification and travel documents before boarding.
2. ticket booking: assist passengers in booking flights and issuing tickets.
3. customer care: provide excellent customer service by answering queries and resolving issues.
4. ground operation: coordinate ground activities such as baggage handling and aircraft refueling.
5. air ticketing: manage ticket sales and reservations efficiently.
6. data entry: input and update passenger information and flight details accurately.
7. computer operator: utilize computer systems to perform tasks efficiently.
8. human resource executive: assist in hr functions such as recruitment and employee management.
required skills and expectations:
1. candidates must have good communication skills to interact with passengers and colleagues effectively.
2. ability to work in a fast-paced environment and handle multiple tasks simultaneously.
3. basic computer proficiency is essential for tasks such as data entry and ticket booking.
4. attention to detail is crucial to ensure accuracy in passport verification and ticketing.
5. willingness to work flexible hours, including weekends and holidays as per the flight schedule.
6. candidates should be physically fit to assist in ground operations such as handling baggage.
7. prior experience in customer service or aviation industry is a plus but not mandatory for entry-level positions.
Experience
0 - 2 Years
No. of Openings
37
Education
12th Pass, 10th Pass, B.A, B.C.A, B.Com, Bachelor of Hotel Management, B.Sc, M.A, M.C.A, M.Com
Role
Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
aviationjob.hr87@outlook.com