Face-to-Face For Ground Staff Jobs (Freshers)

key responsibilities:

1. data entry: accurately input passenger information, flight details, and ticketing information into the airline's system.

2. back end processing: handle backend operations related to ticketing, refunds, cancellations, and other administrative tasks.

3. computer operator: utilize computer software to manage ticket bookings, check-in procedures, and other necessary tasks efficiently.

4. ticketing executive: assist customers in booking flights, issuing tickets, and providing information on available flights and fares.

5. passport checking: verify passengers' identification documents, including passports, to ensure compliance with airline and immigration requirements.

6. ticket booking: facilitate ticket reservations, itinerary changes, and upgrades to meet customers' travel needs.

7. hard working: demonstrate strong work ethic, diligence, and commitment to provide excellent service to passengers.

8. customer support: address customer inquiries, complaints, and requests in a professional and timely manner to enhance passenger satisfaction.

9. human resource management: coordinate with airline staff and management to streamline ticketing processes and resolve operational issues.

10. air hostess: collaborate with flight attendants and crew members to ensure a smooth boarding process and assist in ensuring passenger comfort during flights.

required skills and expectations:

- proficiency in data entry and computer operations.

- strong communication and customer service skills.

- attention to detail and accuracy in processing ticketing information.

- ability to work efficiently in a fast-paced environment.

- knowledge of airline ticketing systems and procedures.

- flexibility to work in rotating shifts and weekends as needed.

• Experience

  0 - 3 Years

• No. of Openings

  25

• Education

  12th Pass

• Role

  Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  aviationjob.hr87@outlook.com