Face-to-Face For Ground Staff Jobs (Freshers)

Key Responsibilities:

1. Data Entry: Accurately input passenger information, flight details, and ticketing information into the airline's system.

2. Back End Processing: Handle backend operations related to ticketing, refunds, cancellations, and other administrative tasks.

3. Computer Operator: Utilize computer software to manage ticket bookings, check-in procedures, and other necessary tasks efficiently.

4. Ticketing Executive: Assist customers in booking flights, issuing tickets, and providing information on available flights and fares.

5. Passport Checking: Verify passengers' identification documents, including passports, to ensure compliance with airline and immigration requirements.

6. Ticket Booking: Facilitate ticket reservations, itinerary changes, and upgrades to meet customers' travel needs.

7. Hard Working: Demonstrate strong work ethic, diligence, and commitment to provide excellent service to passengers.

8. Customer Support: Address customer inquiries, complaints, and requests in a professional and timely manner to enhance passenger satisfaction.

9. Human Resource Management: Coordinate with airline staff and management to streamline ticketing processes and resolve operational issues.

10. Air Hostess: Collaborate with flight attendants and crew members to ensure a smooth boarding process and assist in ensuring passenger comfort during flights.

Required Skills and Expectations:

- Proficiency in data entry and computer operations.

- Strong communication and customer service skills.

- Attention to detail and accuracy in processing ticketing information.

- Ability to work efficiently in a fast-paced environment.

- Knowledge of airline ticketing systems and procedures.

- Flexibility to work in rotating shifts and weekends as needed.

• Experience

  0 - 3 Years

• No. of Openings

  25

• Education

  12th Pass

• Role

  Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  aviationjob.hr87@outlook.com