Ground Staff Jobs For 12th Pass Freshers

Job Description

key responsibilities:

1. assisting passengers: as ground staff, you will be responsible for helping passengers with check-in, baggage handling, and boarding procedures at the airport.

2. ensuring safety: it is crucial to maintain safety and security protocols at all times to ensure the well-being of passengers and staff.

3. providing information: ground staff must be knowledgeable about airport facilities, flight schedules, and other relevant information to assist passengers effectively.

4. handling customer inquiries: you will be required to address customer queries and complaints in a professional and courteous manner.

5. supporting airport operations: collaborating with other team members to ensure smooth operations at the airport, including coordinating with other departments and following procedures.

required skills and expectations:

1. excellent communication skills: the ability to communicate clearly and effectively with passengers and team members is essential.

2. customer service skills: a customer-focused approach with a positive attitude is necessary to provide quality service to passengers.

3. attention to detail: being detail-oriented and attentive to instructions and procedures is important to ensure efficient operations.

4. flexibility: adapting to changing situations and working in a fast-paced environment is crucial for ground staff positions.

5. team player: ability to work effectively in a team environment and collaborate with colleagues to achieve common goals.
  • Experience

    0 - 2 Years

  • No. of Openings

    90

  • Education

    12th Pass, 10th Pass, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, Any Bachelor Degree, M.Com

  • Role

    Ground Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About AI Aviaction

AI the flag carrier of India with its main hub at Indira Gandhi International Airport in Delhi, and secondary hubs at Kempegowda International Airport in Bengaluru and Chhatrapati Shivaji Maharaj International Airport in Mumbai, alongside several focus cities across India. Headquartered in Gurugram, the airline is owned by Air India Limited, which is owned by the Tata Group and Singapore Airlines. As of November 2024, the airline serves 102 domestic and international destinations operating a variety of Airbus and Boeing aircraft and is the second-largest airline in India in terms of passengers carried after IndiGo. Air India became the 27th member of Star Alliance on 11 July 2014.
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