We are looking for dedicated Ground Operations Staff in Kolkata. This is an entry-level position suitable for individuals who have completed their 10th grade. You will be part of a team that ensures smooth operations at the airport.
Key Responsibilities:
1. **Check-in Support**: Assist passengers during the check-in process, ensuring they receive their boarding passes and luggage tags efficiently.
2. **Baggage Handling**: Help with the loading and unloading of baggage to and from aircraft, making sure all luggage is handled with care.
3. **Customer Service**: Provide excellent service to passengers, answering their questions, addressing their concerns, and guiding them through the airport processes.
4. **Safety and Security**: Follow safety protocols and assist in monitoring baggage and passenger movements to maintain a secure environment.
5. **Team Collaboration**: Work closely with other staff members, including security and ground crew, to ensure coordination and timely operations.
Required Skills and Expectations:
Candidates should be punctual and reliable, demonstrating a commitment to working in a fast-paced environment. Good communication skills are essential for interacting with passengers and team members. A positive attitude and willingness to learn are important. Applicants should have a strong sense of responsibility and a focus on teamwork to ensure operations run smoothly at all times.