We are looking for enthusiastic Ground Operations Staff to join our team in Kolkata. This entry-level role is ideal for individuals with a passion for aviation and customer service. You will be part of a dynamic team ensuring smooth airport operations.
Key Responsibilities:
1. **Passenger Check-in Support**: Assist passengers with the check-in process, ensuring their bags are tagged correctly and that they receive their boarding passes.
2. **Baggage Handling**: Ensure the safe and timely loading and unloading of luggage and cargo from aircraft, following established safety protocols.
3. **Customer Assistance**: Provide helpful information to passengers regarding flights, schedules, and airport facilities, ensuring a positive travel experience.
4. **Safety Compliance**: Follow all safety guidelines and procedures to maintain a secure working environment, contributing to the overall safety of airport operations.
5. **Team Collaboration**: Work closely with other team members and departments to ensure efficient operations and handling of any issues that may arise during the shift.
Required Skills and Expectations:
Candidates must have completed at least 10th grade and should possess strong communication skills in English and Hindi. A team-oriented attitude and willingness to learn are essential, as well as good organizational and time management abilities. Punctuality and a professional demeanor are expected, along with a commitment to providing excellent customer service in a fast-paced environment. Prior experience is not required; enthusiasm and a positive attitude are most important.