We are looking for dedicated Ground Operations Staff to join our team in Durgapur. Ideal candidates should be enthusiastic and ready to learn in a dynamic environment. This is a full-time office role suitable for freshers or those with minimal experience.Key Responsibilities:- Check-in Support: Assist passengers during the check-in process by verifying their documents and ensuring timely procedures.- Baggage Handling: Safely manage luggage, ensuring it is loaded and unloaded correctly to prevent any loss or damage.- Customer Assistance: Provide support to passengers with inquiries or issues, ensuring they have a pleasant travel experience.- Operational Coordination: Work alongside team members to maintain smooth daily operations and effectively handle any challenges that arise.- Safety Compliance: Follow safety protocols and procedures to maintain a secure working environment for both staff and passengers.Required Skills and Expectations:- Candidates should have completed at least their 10th grade education, showcasing basic literacy and numeracy skills for day-to-day tasks.- Strong communication skills are essential to effectively assist passengers and collaborate with team members.- A positive attitude and excellent customer service skills are vital for assisting passengers and enhancing their experience.- Ability to work in a fast-paced environment while remaining organized and detail-oriented.- Willingness to learn and adapt to new challenges, as well as a commitment to following company policies and procedures.