We are looking for dedicated Ground Operations Staff to join our team in Durgapur. Ideal candidates should be enthusiastic and ready to learn in a dynamic environment. This is a full-time office role suitable for freshers or those with minimal experience.
**Key Responsibilities:**
- **Check-in Support:** Assist passengers during the check-in process by verifying their documents and ensuring timely procedures.
- **Baggage Handling:** Safely manage luggage, ensuring it is loaded and unloaded correctly to prevent any loss or damage.
- **Customer Assistance:** Provide support to passengers with inquiries or issues, ensuring they have a pleasant travel experience.
- **Operational Coordination:** Work alongside team members to maintain smooth daily operations and effectively handle any challenges that arise.
- **Safety Compliance:** Follow safety protocols and procedures to maintain a secure working environment for both staff and passengers.
**Required Skills and Expectations:**
- Candidates should have completed at least their 10th grade education, showcasing basic literacy and numeracy skills for day-to-day tasks.
- Strong communication skills are essential to effectively assist passengers and collaborate with team members.
- A positive attitude and excellent customer service skills are vital for assisting passengers and enhancing their experience.
- Ability to work in a fast-paced environment while remaining organized and detail-oriented.
- Willingness to learn and adapt to new challenges, as well as a commitment to following company policies and procedures.