Hiring Fresher - Ground Operations Staff - Darbhanga

Key Responsibilities:

1. Handle passenger check-in: Assist passengers with check-in procedures, issue boarding passes, and ensure luggage is properly tagged and loaded onto the aircraft.

2. Manage boarding process: Ensure smooth boarding process by guiding passengers to the aircraft, checking boarding passes, and assisting with any seating arrangements.

3. Coordinate with ground crew: Communicate effectively with ground crew to ensure timely arrival and departure of flights, coordinate baggage handling, and manage ground operations smoothly.

4. Conduct security checks: Adhere to security protocols by conducting thorough security checks on passengers and luggage to maintain safety and security standards.

5. Assist with customer queries: Address passenger queries and concerns promptly, provide necessary information, and offer assistance to ensure a positive customer experience.

Required Skills and Expectations:

1. Good communication skills: Ability to effectively communicate with passengers, ground crew, and team members to ensure smooth operations.

2. Attention to detail: Demonstrate keen attention to detail to accurately handle passenger check-in, boarding procedures, and security checks.

3. Customer service orientation: Prioritize customer satisfaction by assisting passengers, addressing their queries, and providing necessary support throughout their journey.

4. Flexibility and adaptability: Ability to adapt to changing situations, work under pressure, and handle multiple tasks efficiently in a fast-paced environment.

5. Team player: Collaborate with team members, ground crew, and other staff to achieve operational goals and deliver excellent service to passengers.

• Experience

  0 - 3 Years

• No. of Openings

  90

• Education

  12th Pass

• Role

  Ground Operations Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office