key responsibilities:
1. greeting and assisting passengers: as a ground hostess, you will be responsible for welcoming passengers at the airport, providing them with necessary guidance, and assisting them with any queries or concerns they may have.
2. checking in passengers: you will be required to check in passengers for their flights, ensuring all necessary documentation is in order, and providing boarding passes.
3. ensuring passenger safety: it is crucial for a ground hostess to prioritize passenger safety at all times by following safety protocols and procedures set by the airline.
4. handling baggage: you will assist passengers with their baggage, ensuring it is handled carefully and loaded onto the aircraft correctly.
5. communicating with airline staff: as a ground hostess, you will need to effectively communicate with airline staff to ensure smooth operations and timely departures.
required skills and expectations:
1. good communication skills: a ground hostess should have excellent verbal communication skills to interact effectively with passengers and airline staff.
2. customer service-oriented: the candidate should be customer-focused and able to provide exceptional service to passengers.
3. attention to detail: it is important for a ground hostess to pay close attention to detail when checking in passengers and handling baggage to prevent errors.
4. able to work under pressure: the candidate should be able to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.