Key Responsibilities:
- Assist in aircraft push back: The ground handling staff is responsible for helping with the push back of aircraft, ensuring they are safely moved away from the gate.
- Coordinate baggage handling: They need to oversee the loading and unloading of baggage onto the aircraft, making sure it is done efficiently and accurately.
- Provide customer service: Ground handling staff should assist passengers with any inquiries or issues they may have while at the airport.
- Perform security checks: They must conduct security checks on baggage and passengers to ensure the safety and security of the flight.
- Handle aircraft refueling: Ground handling staff are responsible for overseeing the refueling of aircraft, ensuring it is done correctly and safely.
Required Skills and Expectations:
- Ability to work efficiently under pressure: The job of a ground handling staff can be fast-paced and demanding, so it is essential to be able to work effectively in high-stress situations.
- Excellent communication skills: Strong communication skills are necessary to assist passengers and work well with other airport staff.
- Attention to detail: It is crucial to pay close attention to detail, especially when handling baggage and conducting security checks.
- Physical fitness: The role may involve lifting heavy baggage and being on your feet for extended periods, so a good level of physical fitness is required.
- Team player: Ground handling staff need to work closely with other airport personnel, so being a team player is important for the smooth operation of the airport.