key responsibilities:
- assist in aircraft push back: the ground handling staff is responsible for helping with the push back of aircraft, ensuring they are safely moved away from the gate.
- coordinate baggage handling: they need to oversee the loading and unloading of baggage onto the aircraft, making sure it is done efficiently and accurately.
- provide customer service: ground handling staff should assist passengers with any inquiries or issues they may have while at the airport.
- perform security checks: they must conduct security checks on baggage and passengers to ensure the safety and security of the flight.
- handle aircraft refueling: ground handling staff are responsible for overseeing the refueling of aircraft, ensuring it is done correctly and safely.
required skills and expectations:
- ability to work efficiently under pressure: the job of a ground handling staff can be fast-paced and demanding, so it is essential to be able to work effectively in high-stress situations.
- excellent communication skills: strong communication skills are necessary to assist passengers and work well with other airport staff.
- attention to detail: it is crucial to pay close attention to detail, especially when handling baggage and conducting security checks.
- physical fitness: the role may involve lifting heavy baggage and being on your feet for extended periods, so a good level of physical fitness is required.
- team player: ground handling staff need to work closely with other airport personnel, so being a team player is important for the smooth operation of the airport.