German Language Expert - Customer Services(Sales)

Ninja IT Solution

Brief Role : Job Description

Answering voice calls from first time callers in a professional manner.

Understanding the issue and providing resolution to customers query in a timely and efficient manner

Excellent selling and persuasive skills to sell

Taking customer details and documenting every interaction in the Documentation portal for details

Effectively managing daily productivity starting from reporting to work on time

Reporting new process issues that impact customers to the management

Remaining up to speed on new technologies, new issues and new product offering.

Additional Information

Experience : 0 - 5 Years

No. of Openings : 15

Education : Professional Degree, Any Doctorate Degree

Role : Customer Services

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India