1. Greeting and Welcoming Guests
2. Directing Visitors: Receptionists guide visitors to the appropriate person or office within the organization.
3. Answering and Forwarding Calls: Receptionists handle incoming phone calls.
4. Tidying Up the Reception Area: The reception area should be neat and presentable. Receptionists organize necessary stationery, such as pens, forms, and brochures, to ensure a professional appearance.
5. Providing Basic Information: Receptionists offer basic and accurate information in person or via phone/email. They assist visitors with general queries about the company.
6. Handling Mail and Deliveries: Sorting and distributing daily mail and deliveries is part of their duties.
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7. Managing Office Supplies: To order front office supplies.