About the role:
We are seeking a Front office / Tele caller to join our team. The primary responsibility is to make outbound / Inbound calls to potential customers, and provide information about our products/services. The ideal candidate should have excellent communication skills.
Responsibilities:
1. Make outbound calls to potential customers to promote our products/services and provide information about product features, prices, and benefits to customers.
2. Generate appointments for sales representatives.
3. Answer inbound calls and address customer inquiries effectively.
4. Maintain a database of customer information and interactions.
5. Follow up on appointments.
6. Stay updated on product knowledge and industry trends.