Greeting and Directing Visitors:Being the first point of contact for clients and other visitors, offering a warm welcome, and directing them to the appropriate personnel or area.
Managing Communications:Answering phones, taking messages, and routing calls to the relevant staff members.
Providing Information:Answering general inquiries about the company, its products, or services. This could involve providing basic information or directing people to the correct resources.
Administrative Support:Assisting with tasks like scheduling appointments, managing the mail, and maintaining the reception area.
Maintaining a Welcoming Environment:Ensuring the reception area is clean, organized, and presentable.
Customer Service:Providing a positive and helpful experience for all visitors and callers, potentially resolving minor issues or concerns.