We are seeking a friendly and professional Front Office Executive to join our hotel team in India. The ideal candidate will have 1-5 years of experience in the hospitality industry and possess exceptional customer service skills to ensure a welcoming atmosphere for our guests.
Experienced Candidates preferred from HOTEL Only.
CTC - 3 LPA
Skills and Qualifications
Bachelor's degree in Hospitality Management or related field.
1-5 years of experience in a front office or customer service role within the hospitality industry.
Proficient in hotel management software (., Opera, Fidelio).
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks.
Excellent problem-solving skills and attention to detail.
Basic computer skills, including Microsoft Office Suite.
Fluency in English; knowledge of additional languages is a plus.
Responsibilities
Greet and welcome guests upon arrival.
Handle check-in and check-out processes efficiently.
Manage room bookings and reservations through hotel management software.
Provide information about hotel services, facilities, and local attractions.
Address guest inquiries and resolve issues in a timely manner.
Process payments and maintain accurate financial records.
Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Assist in managing front office operations, including staff scheduling.