- assist the facility manager in planning, organizing, and coordinating the overall maintenance and operation of the mall.
- collaborate with maintenance, security, housekeeping, and other teams to ensure seamless daily operations.
- monitor and maintain the cleanliness, safety, and aesthetic appeal of common areas, restrooms, and other facilities.
- supervise and support the work of maintenance staff, security personnel, and other contracted services to maintain high standards of service.
- coordinate repair and maintenance activities, ensuring timely response to facility-related issues and emergencies.
- assist in developing and implementing facility management policies and procedures to enhance efficiency and safety.
- maintain records of maintenance activities, inspections, and repairs for compliance and reporting purposes.
- assist in preparing and managing the facility budget, including cost estimation, tracking expenses, and identifying cost-saving opportunities.
- collaborate with vendors, contractors, and suppliers to ensure timely and cost-effective procurement of goods and services.
- support the planning and execution of mall events, promotions, and activities.
- assist in conducting regular inspections of the premises to identify and address maintenance needs and safety concerns.
- handle customer inquiries, complaints, and feedback regarding facility-related matters.
- assist in ensuring compliance with local regulations, health and safety standards, and building codes.
- contribute to the development of contingency plans for emergency situations, such as power outages or natural disasters.
- provide regular reports and updates to the facility manager on the status of facility operations and ongoing projects.