Job Description

Act as an overall site in charge charge/Monitoring & managing entire site operations.

CRE`s work monitoring, preparing duty rosters, Training, Employee Engagement activities etc.

Maintain an aggressive hospitality outlook by anticipating students or residents needs.

Actively and energetically seek opportunities to resolve any and all students or residents

concerns in poised and confident manner.

Cooperate, Coordinate and Communicate with other departments and vendors as required.

Support Sales Team during admissions, calling, sales events, collage tie-ups, showing around the

property, payment collections, ERP Updates etc.

Maintain and surpass appropriate standards of dress, hygiene, nametags, uniforms, appearance.

Need to ensure that any complaint or problem /or emergencies are handled in an expeditious and

satisfactory manner

Trained to respond to emergency situations and contact the proper authorities for any

emergencies as per situation /Timely Incident Reporting to HOD

Receive calls of the students or residents and register their queries; update the details on tracker

and make sure that the queries are being conveyed to respective departmental heads at the

earliest to resolve them. Also to make sure the complaints are resolved by giving follow up calls

to students or residents

Communicating courteously with students or residents by telephone, email, ERP and face to face

interactions at Tribe Stays.

Vendor`s attendance check/approval/bill check /bill process/payment follow up.

Petty Cash Management as per laid down SOP.

Manage ERP of respective area/building

Maintaining feedback or complaints report for students or residents.

Keeping the students or residents updated on the status of complaints

Taking/Producing Minutes of fortnightly or monthly Meetings with students floor representatives.

Get students or residents feedback /Complaints and liaise with HOD for any remedial action.

Perform all work as assigned by the HOD

Experience : 1 - 7 Years

No. of Openings : 2

Education : Any Bachelor Degree, B.A, BHM

Role : Facility Executive

Industry Type : Hospitals / Medical / Healthcare Equipments

Gender : Female

Job Country : India

About Tribe Stays

India houses probably the worlds largest population of students and has some of the best education systems out there. Tribe was born out of the necessity for top class hostel stays for students with international standard amenities that were unheard of in the country until now.
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