F&B Associate

The Fern Kadamba Hotel & Spa

Assist in creating a warm and welcoming environment for our guests

Ensure that guests are seated and provided with menus promptly

Ensure that all guests requests and queries are responded to promptly and effectively and an

exceptional service is delivered to guests at all times

Familiarise yourself with the menu and as much information about the food and beverage offering

available in order to answer any questions guests may have

Take food and beverage orders and ensure that orders are communicated to the kitchen and bar

promptly and accurately

Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations

ensuring an exceptional level of service is maintained at all times

Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely

manner

Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and

housekeeping duties as required

Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times

and ensure that any guest complaints and comments are reported to management

Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures

Prepare all back of house service points with regard to expected numbers for breakfast, lunch or

dinner requirements as necessary

Assist in the set up and preparation, and provide service duties for functions as required

Support the kitchen staff as and when required and in accordance with hygiene and safety regulations

Ensure that all front of house and guest areas are well maintained at all times

Any other duties as directed by the Restaurant & Bar Manager or other member of the management

team

Experience : 1 - 2 Years

No. of Openings : 2

Education : Diploma

Role : F&B Associate

Industry Type : Hotel / Restaurant / Hospitality

Gender : Male

Job Country : India