We are seeking a dedicated Email Support Executive to join our team in Wagle Estate, Thane. The ideal candidate will have a year of experience in customer support and will be responsible for responding to customer inquiries via email in a timely and professional manner.
Key Responsibilities:
- **Respond to Customer Emails:** Communicate with customers through email, addressing their questions, concerns, and feedback promptly to ensure satisfaction.
- **Provide Accurate Information:** Understand our products and services thoroughly to give precise and helpful information to customers.
- **Maintain Records:** Keep detailed logs of customer interactions and feedback to help improve service quality.
- **Collaborate with Team:** Work closely with your team members and other departments to resolve customer issues and enhance overall customer experience.
Required Skills and Expectations:
Candidates must have completed their 12th grade and have at least one year of experience in a similar role. Excellent written communication skills are essential, as is the ability to communicate clearly and professionally. A strong understanding of customer needs and problem-solving skills are vital for this role. Candidates should be detail-oriented, organized, and capable of managing multiple inquiries efficiently. Additionally, punctuality and a positive attitude towards customer service are expected in this full-time office position. Only male candidates are considered for this role.
Experience
1 Years
No. of Openings
25
Education
12th Pass
Role
Email Support Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
Dosti Pinnacle, Wagle Estate, Thane