• call and counsel students to facilitate admission and application for overseas education across multiple destinations.
• maintain and update accurate student information from enquiry stage to enrolment stage in customer relationship management (crm) system on daily basis.
• meet monthly targets and maintain conversion ratio.
• maintaining accurate records of students counseled, applications, offer letters, visa letters and enrolments information.
• coordinate efficiently with universities for timely execution of student application. liaise with students and parents update the status of student application regularly.
• undertake project work as decided by the office manager, senior heads or the directors.
• maintain a professional relationship with students, internal offices staff and educational institutional representatives.
• maintain good customer service, appraisal and feedback from all inquiries during all stages of the process
skills and experience:
• good knowledge of international education industry
• positive attitude and motivation to accomplish and overachieve assigned targets
• ability to multi-task and perform under pressure
• ability to execute, plan and communicate activities on timely manner
• goal orientated and proactive approach.
• excellent command of spoken and written english as well as the local language
• ability to communicate effectively with colleagues, students and other members of the public of all age groups and social backgrounds.
• ability to learn on own initiative and research best study options for students.