eCommerce Manager Graduate Jobs in Surat

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Roles & Responsibilities: - Listing the products online. Experience in SEO/SMO. Regularly manage inventory across e-commerce portals. Can handle sales through the website. Develop e-commerce sales strategies to meet revenue and growth targets. Build trust and foster a relationship to be recognized as a premium e-commerce supplier. Implement and utilize analytics to track sales trends and identify opportunities for growth. Create and manage product descriptions for online marketplace platforms.Preferred Work Experience: - Minimum 1 to 2 yrs experience is required working in e-commerce sector. Having full working knowledge of all the e-commerce portals. Should be able to work independently and have a positive attitude. Having excellent English written and verbal communication skills. Should have good presentation as well as negotiation skills.

Key Responsibilities:Develop and implement effective e-commerce strategies.Analyze sales data and customer behavior to identify trends, insights, and opportunities for improvement.Manage product listings, including content creation, pricing, inventory management, and promotional activities.Collaborate with the marketing team to plan and execute digital marketing campaigns, including SEO, SEM, email marketing, social media advertising, and affiliate marketing.Monitor and enhance the online customer journey, addressing any issues related to site performance, user experience, and customer service. Implement tools and strategies to improve customer satisfaction and retention.Requirements:Bachelors degree in Business, Marketing, E-commerce, or a related field. MBA is a plus.Minimum of 3- 5 years of experience in e-commerce management, more preferably within the fashion or retail industry.Proficiency with e-commerce platforms (e.g., Shopify, Amazon, Flipkart, Myntra, Snapdeal, etc) and digital marketing tools (e.g., Google Analytics, SEMrush, Mailchimp).A customer-centric mindset with a passion for delivering exceptional online shopping experiences.

Organization and operation of an eCommerce enterpriseControl online shopsListing Hygiene Evaluation (Marketplaces + Website)preserving price parity across channels and active marketsWork closely with the warehouse team to ensure that all channels have healthy inventory and stock levels.Increase sales by enhancing the online store's strategyPromotion and administration of the websiteHandle email marketing to boost salesQualifications:Bachelor's degree or similar experienceThree or more years of experience in e-commerceAbility to multi-taskStrong oral, written, and organizational competence

*Conduct market research to identify selling possibilities and evaluate customer needs*Actively seek out new sales opportunities through cold calling, networking, and social media*Set up meetings with potential clients and listen to their wishes and concerns*Prepare and deliver appropriate presentations on products and services*Create frequent reviews and reports with sales and financial data*Ensure the availability of stock for sales and demonstrations*Participate on behalf of the company in exhibitions or conferences*Negotiate/close deals and handle complaints or objections*Collaborate with team members to achieve better results*Gather feedback from customers or prospects and share it with internal teams

Amazon handled experience - Responsible for the complete, Sales, Operations, Inventory, pricing, and gross margins.- Develop Concept / Brand attributes and positioning strategy in line with Organizations guidelines.- Responsible for developing the Sales targets with E-Commerce portals and making 360-degree marketing plan to achieve the same on platforms like Myntra, Naykaa- Prepare the Annual online marketing budget for the e-commerce partners and allocate budget to brands with the break up in terms of season, campaign, media etc- Prepare annual marketing calendar for Amazon- Manage appropriate product promotions on all E Commerce platforms in collaboration with Platforms like Amazon & Others- Designing and planning exclusive product ranges for e-commerce partners and working closely with design, product, and production team- Recommend e-commerce (online ) store promotions in consultation with the vendors and e-commerce portal. Recommend events specific to the brand, product category and season.- Forecast along with the vendors and the e-commerce portal on the increase in traffic during the promotions.Job Type: Full-timeSalary: From 360,000.00 per year

*Follow up with inquiries through e-mails, Facebook, websites, WhatsApp, phones, and all other digital mediums - and convert to orders*Coordinate with the Dispatch team and ensure timely delivery of products with quality output*Engage Digital Audience through various Online Campaigns - Handle social media - Respond to inquiries, etc*Look for various mediums of expansion for e-commerce*Handling customer issues & grievances*Follow the Order Management Process*Coordinate with the CRM Executive for creating Database & Analytic*Maintaining relationships with the Customers*Conducting Online Sale activities Digitally, promotions, etc and other lead generation activities