eCommerce Manager Female Graduate Jobs in Surat

*Conduct market research to identify selling possibilities and evaluate customer needs*Actively seek out new sales opportunities through cold calling, networking, and social media*Set up meetings with potential clients and listen to their wishes and concerns*Prepare and deliver appropriate presentations on products and services*Create frequent reviews and reports with sales and financial data*Ensure the availability of stock for sales and demonstrations*Participate on behalf of the company in exhibitions or conferences*Negotiate/close deals and handle complaints or objections*Collaborate with team members to achieve better results*Gather feedback from customers or prospects and share it with internal teams

*Follow up with inquiries through e-mails, Facebook, websites, WhatsApp, phones, and all other digital mediums - and convert to orders*Coordinate with the Dispatch team and ensure timely delivery of products with quality output*Engage Digital Audience through various Online Campaigns - Handle social media - Respond to inquiries, etc*Look for various mediums of expansion for e-commerce*Handling customer issues & grievances*Follow the Order Management Process*Coordinate with the CRM Executive for creating Database & Analytic*Maintaining relationships with the Customers*Conducting Online Sale activities Digitally, promotions, etc and other lead generation activities