Responding to client support requests. Walk customers through installing applications and computer peripherals Contacting clients to find out the nature of the problem. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals
Hardware Networking Computer HardwareDesktop SupportCcnaService Support Engineer
Responding to client support requests. Walk customers through installing applications and computer peripherals Contacting clients to find out the nature of the problem. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals