Opening For Customer Support Representative

Orci Care Inc

0 - 1 Years
4 Openings
2.5 - 3.5 Lac/Yr
Face-to-Face interview
Mumbai

Key Skills

Customer Service Representative Work From Home

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Job Description

answering phones to respond to all inquiries made by patients, insurance companies and other medical facilities.

re-scheduling patient appointments as required via telephone calls and written notification to patients.

screening and routing patient calls to other departments efficiently, insuring accurate registration, appointment scheduling and follow-up appointment scheduling in database.

taking clear and accurate messages on behalf of other departments.

responding to patient��s questions and needs by editing, canceling and re-scheduling appointment as necessary according to clinic protocols.

reviewing physician schedules regularly to maximize capacity and verify correct scheduling.

maintains a good working relationship and effective communication both within the department and with other departments for the benefit of the patient

Experience
0 - 1 Years
No. of Openings
4
Education
Higher Secondary, Any Bachelor Degree
Role
Customer Support Representative
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home

About Orci Care Inc

We believe doctors are meant to diagnose and take care of the patient well-being. The rest of the admin work and the stress involved in managing the claims and under-payment by the payers should not disturb the doctors productive output