Responding to customer queries in a timely and accurate way, via phone, email or chat
Identifying customer needs and helping customers use specific features
Analyzing and reporting product malfunctions
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Experience
0 - 1 Years
No. of Openings
2
Education
Graduate
Role
Customer Support Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
About Scymes Services Pvt Ltd
Scymes is a vision of 2 senior bankers, after a very successful corporate career, to create an enterprise built on values, simplicity and performance. Our vision is to make Scymes synonymous with delivery excellence and values.